Privacy policy

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Last updated August 31, 2023 This Rhea Web Consulting LLC ("Company", "we", "us" or "our") Privacy Notice describes how and why we may collect, store, use and/or share ("process") your information when you use our services ("Services"), for example when you: - visit our website at http://www.silfoni.com, or any other website that links to this Privacy Notice - contact us in any other way, including through sales, marketing or events. Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at [email protected].
Summary of key points
This summary outlines the key points of our privacy notice, but you can obtain more detail on each of these topics by clicking on the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use or browse our Services, we may process personal information based on how you interact with Rhea Web Consulting LLC and the Services, the choices you make and the products and features you use. Learn more about the personal information you provide to us. Do we process sensitive personal information? We do not process sensitive personal information. Do we receive information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve and administer our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We will only process your information where we have a valid legal reason to do so. Find out more about how we process your information. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Find out more about the situations in which we share your personal information and the third parties with whom we do so. How do we ensure the security of your information? We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We therefore cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Find out more about how we ensure the security of your information. What are your rights? Depending on your location, applicable privacy legislation may give you certain rights regarding your personal information. Find out more about your privacy rights. How can you exercise your rights? The easiest way to exercise your rights is to submit a data access request or contact us. We will investigate and respond to all requests in accordance with applicable data protection laws. Want to know more about what Rhea Web Consulting LLC does with the information we collect? Read the full privacy notice.
1. What information do we collect?
Personal information you provide to usIn brief: we collect the personal information you provide to us.We collect the personal information you voluntarily provide to us when you register on the services, when you request information about us or our products and services, when you participate in activities on the services, or when you contact us.Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:- e-mail addresses- user names- passwords- contact preferences- billing addresses- contact or authentication data- postal addresses- sensitive information. We do not process sensitive information.Payment data. We may collect the data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Stripe. You can view their privacy notice by clicking on the following link: https://stripe.com/en-gb/privacy.Toutes The personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to this personal information.Automatically collected informationIn brief: Certain information - such as your Internet Protocol (IP) address and/or the characteristics of your browser and device - is collected automatically when you visit our services.We automatically collect certain information when you visit, use or browse the services. This information does not reveal your specific identity (such as your name or contact details), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is mainly necessary to maintain the security and operation of our services, as well as for internal analysis and reporting purposes.Like many companies, we also collect information through cookies and similar technologies.The information we collect is as follows:Login and usage data. Connection and usage data is service, diagnostic, usage and performance information that our servers automatically collect when you access or use our services, and which we store in connection files. Depending on how you interact with us, this log data may include your IP address, information about your device, browser type and settings, as well as information about your activity in the services (such as timestamps associated with your use, pages and files viewed, searches and other actions you perform, such as features you use), information about device events (such as system activity, error reports (sometimes called "crash dumps") and hardware settings).Device data. We collect device data, such as information about your computer, phone, tablet or any other device you use to access the services. Depending on the device used, this data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile operator, operating system and system configuration information. Location data. We collect location data such as information about the location of your device, which may be precise or imprecise. The amount of information collected depends on the type and settings of the device you use to access the services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can choose not to allow us to collect this information, either by refusing access to this information or by disabling the location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the services.
2. How do we process your information?
In brief: We process your information to provide, improve and manage our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our services, including:- Facilitating account creation and authentication and managing user accounts. We may process your information so that you can create and log in to your account, and to maintain your account in good working order.- To provide and facilitate the provision of user services. We may process your information in order to provide you with the requested service; - Respond to user requests/offer user assistance. We may process your information to respond to your requests and resolve any potential problems you may have with the service you have requested - To send you administrative information. We may process your information to send you details of our products and services, changes to our terms and policies, and other similar information.- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the Services - To enable communications between users. We may process your information if you choose to use one of our offers to communicate with another user - To request feedback. We may process your information where necessary to request feedback and to contact you about your use of our services; - To send you marketing and promotional communications. We may process the personal information you send us for marketing purposes, if this corresponds to your marketing preferences. You may opt-out of receiving marketing emails from us at any time. - To provide you with targeted advertising. We may process your information to develop and display personalized content and advertising based on your interests, location, etc. - To identify usage trends. We may process information about how you use our services in order to better understand how they are used and to improve them - To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.- Safeguard or protect an individual's vital interests. We may process your information where this is necessary to save or protect a person's vital interests, for example to prevent harm.
3. On what legal grounds do we process your information?
In short: we only process your personal information where we believe it is necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law, for example with your consent, to comply with laws, to provide services to you, to fulfil our contractual obligations, to protect your rights or to meet our legitimate business interests.If you are located in the EU or the UK, this section applies to you.The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we rely to process your personal information. As such, we may rely on the following legal bases to process your personal information:- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You may withdraw your consent at any time. Find out more about withdrawing your consent - Performance of a contract. We may process your personal information where we believe it is necessary to fulfil our contractual obligations to you, including the provision of our services, or at your request prior to entering into a contract with you.- Legitimate interests. We may process your information where we believe that it is reasonably necessary to achieve our legitimate business interests and that these interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:send users information about special offers and discounts on our products and servicesdevelop and display personalized and relevant advertising content for our usersAnalyze the use of our services in order to improve them and build user loyalty.Support our marketing activitiesUnderstand how our users use our products and services in order to improve their experience.- Legal obligations. We may process your information if we believe it is necessary to comply with our legal obligations, for example to cooperate with a law enforcement agency or regulatory body, to exercise or defend our legal rights or to disclose your information as evidence in a dispute in which we are involved.- Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, for example in situations involving potential threats to a person's safety.If you are located in Canada, this section applies to you.We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for specific purposes, or in situations where your permission can be inferred (i.e. implied consent). You may withdraw your consent at any time.In certain exceptional cases, we may be legally authorized under applicable law to process your information without your consent, for example:if the collection is clearly in the interest of an individual and consent cannot be obtained in a timely mannerfor the purposes of investigation, detection and prevention of fraudfor commercial transactions, subject to certain conditions being metif they are set out in a witness statement and the collection is necessary to assess, process or settle a claimfor identifying injured, if we have reasonable grounds to believe that an individual has been, is being or may be a victim of financial exploitationif it is reasonable to expect that collection and use with consent would compromise the availability or accuracy of the information and if collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.if disclosure is necessary to comply with a subpoena, warrant, court order or court rules relating to the production of documentsif the information was produced by a person in the course of his or her employment, business or profession and collection is consistent with the purposes for which the information was producedif collection is solely for journalistic, artistic or literary purposesif the information is publicly available and is specified by regulations.
4. When and with whom do we share your personal information?
In brief: We may share information in specific situations described in this section and/or with the following third parties.Vendors, consultants and other third-party service providers. We may share your data with third-party vendors, service providers, contractors or agents ("third parties") who perform services for us or on our behalf and who need access to this information to perform their work. We have contracts in place with our third parties, which are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. Nor will they share your personal information with organizations other than ours. They also undertake to protect the data they hold on our behalf and to retain it for the period we specify. Third parties with whom we may share personal information include:Advertising, direct marketing and lead generationGoogle AdSenseContent optimizationYouTube video integrationSocial media sharing and advertisingFacebook social plugins and Facebook advertisingWeb and mobile analyticsGoogle AnalyticsWe may also share your personal information in the following situations:Business transfers. We may share or transfer your information as part of a merger, sale of company assets, financing or acquisition of all or part of our business to another company, or during negotiations relating to such a transaction.
5. What is our position on third-party websites?
In short: We are not responsible for the security of any information you share with third parties to whom we may link or who advertise on our services, but who are not affiliated with our services.The Services may include links to third-party websites, online services or mobile applications and/or contain advertisements from third parties who are not affiliated with us and who may link to other websites, services or applications. Accordingly, we make no warranties regarding such third parties, and we shall not be liable for any loss or damage caused by the use of such third-party websites, services or applications. The inclusion of a link to a third-party website, service or application does not imply endorsement by us. We cannot guarantee the security and confidentiality of any data you provide to third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or the privacy and security practices and policies of third parties, including other websites, services or applications that may be linked to or from the Services. You should consult the policies of such third parties and contact them directly with any questions you may have.
6. Do we use cookies and other tracking technologies?
In brief: We may use cookies and other tracking technologies to collect and store your information.We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information on how we use these technologies and on how you can refuse certain cookies can be found in our Cookie Notice.
7. How long do we keep your information?
In short: we will retain your information for as long as is necessary to fulfil the purposes set out in this privacy notice, unless otherwise required by law.We will only retain your personal information for as long as is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (for example, for tax, accounting or other legal requirements). None of the purposes set out in this notice require us to retain your personal information for longer than the period for which users have an account with us.When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will store it securely and isolate it from further processing until deletion is possible.
8. How do we ensure the security of your information?
In short: We aim to protect your personal information through a system of organizational and technical security measures.We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we do our best to protect your personal information, the transmission of personal information to and from our services is at your own risk. You should only access the services in a secure environment.
9. Do we collect information from minors?
In short: We do not knowingly collect data from children under the age of 18 and we do not market our products to them.We do not knowingly solicit data from children under the age of 18 and we do not market our services to them. By using the services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and that you consent to the minor using the services. If we learn that personal information about users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you are aware of any data that we may have collected from children under the age of 18, please contact us at [email protected].
10. What are your privacy rights?
In brief: in some regions, such as the European Economic Area (EEA), the United Kingdom (UK) and Canada, you have rights that give you greater access to, and control over, your personal information. In some regions (such as the EEA, UK and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information and (iv) where applicable, to benefit from data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. If you are located in the EEA or the United Kingdom and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your Member State's data protection authority or the United Kingdom's data protection authority.If you are located in Switzerland, you may contact the Swiss Federal Data Protection and Information Commissioner.Withdrawal of your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided.However, please note that this will not affect the lawfulness of the processing prior to its withdrawal or, where permitted by applicable law, the processing of your personal information carried out on the basis of legitimate processing grounds other than consent.Unsubscribing from marketing and promotional communications: You may unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in any emails we send or by contacting us using the contact details provided? You will then be removed from our marketing lists. However, we may continue to communicate with you, for example to send you messages relating to services necessary for the administration and use of your account, to respond to service requests or for other non-commercial purposes.Account informationIf at any time you wish to review or change your account information or terminate your account, you can:log in to your account settings and update your user account.If you request to close your account, we will deactivate or remove your account and information from our active databases. However, we may retain certain information in our files in order to prevent fraud, resolve problems, assist with investigations, enforce our legal terms and/or comply with applicable legal requirements.Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to delete or reject cookies. If you choose to delete or reject cookies, this may affect certain features or services of our services. You can also choose not to receive interest-based advertising from advertisers on our services.If you have any questions or comments about your privacy rights, you can email us at [email protected].
11. Do-not-track" function controls
The user agrees to act in "good faith" when using the website and not to engage in conduct that could harm other users through excessive downloading. Silfoni.com does not adopt a definitive download limit for its premium members, however the Webmaster reserves the right to sanction and/or terminate the privileges of any user whom it deems to be using the website in an abusive manner that results or may result in a degradation of service for other subscribers.These types of behavior may include but are not limited to, excessive downloading of files present on the website. Use of an automated solution (bot, crawler, etc.) to retrieve website content. Account sharing between multiple users or households etc... Measures taken by the Webmaster may include but are not limited to temporary or permanent banning of an IP or group of IPIs associated with one or more users in connection with the offence.
12. Do california residents have specific privacy rights?
In short: Yes, if you reside in California, you have specific rights regarding access to your personal information.Section 1798.83 of the California Civil Code, also known as the "Shine The Light" law, allows our users who reside in California to request and obtain from us, free of charge, once a year, information about the categories of personal information (if any) we have disclosed to third parties for direct marketing purposes, as well as the names and addresses of all third parties with whom we have shared personal information during the immediately preceding calendar year. If you reside in California and wish to make such a request, please submit it to us in writing using the contact information provided below.If you are under the age of 18, reside in California and have a registered account with the services, you have the right to request the deletion of unwanted data you post on the services. To request deletion of such data, please contact us using the contact information provided below and include the email address associated with your account as well as a statement indicating that you reside in California. We will ensure that data is not publicly displayed on the Services, but please be aware that data may not be completely or fully deleted from all of our systems (e.g. backups, etc.).CCP Privacy NoticeThe California Code of Regulations defines a "resident" as:(1) any natural person who is within the State of California for other than temporary or transitory purposes and(2) any natural person domiciled in the State of California who is outside the State of California for temporary or transitory purposes.All other individuals are defined as "non-residents".If this definition of "resident" applies to you, we must respect certain rights and obligations regarding your personal information.What categories of personal information do we collect? We have collected the following categories of personal information over the past twelve (12) months:A. IdentifiersExamples: Contact information, such as real name, pseudonym, postal address, landline or mobile telephone number, unique personal identifier, online identifier, Internet protocol address, e-mail address and account name.Collection: OUIB. Categories of personal information listed in the California Customer Records ActExamples: Name, contact details, education, employment, work history and financial information.Collected: OUIC. Classification characteristics protected under California or federal lawExamples: Sex and date of birthCollected: OUID. Business informationExamples: transaction information, purchase history, financial details and payment information: Transaction information, purchase history, financial details and payment informationCollected: OUIE. Biometric informationExamples: fingerprints and voiceprints: Fingerprints and voiceprintsCollected: NOF. Activity on the Internet or other similar networksExamples: Browsing history, search history, online behavior, data of interest and interactions with our website and other sites, applications, systems and advertisements.Collected: YES. Geolocation dataExamples: Device locationCollected: NOH. Audio, electronic, visual, thermal, olfactory or similar informationExamples: Images and audio, video or call recordings created in the course of our business activitiesCollected: NOI. Professional or employment-related informationExamples: Professional contact details in order to provide you with our services at a professional level or job title, work history and professional qualifications if you are applying for a job with us.Collected: NOJ. Educational informationExamples: student records and yearbook information:Student records and yearbook informationCollected: NOK. Deductions from other personal informationExamples: NOCollected: NOL. Sensitive personal informationCollected: NOWe will use and retain personal information collected to the extent necessary to provide the services or to :Category A - For as long as the user has an account with usCategory B - For as long as the user has an account with usCategory C - For as long as the user has an account with usCategory D - For as long as the user has an account with usCategory F - For as long as the user has an account with usWe may also collect other personal information outside of these categories when you interact with us in person, online, by phone or by mail in connection with:receiving assistance through our customer support channelsparticipating in customer surveys or competitions; andFacilitating the provision of our services and responding to your requests.How we use and share your personal information Rhea Web Consulting LLC collects and shares your personal information through:Targeting cookies/marketing cookiesSocial media cookiesSocial media plugins: Facebook like. We use social media features, such as the "Like" button, and widgets, such as the "Share" button, in our services. These features may process your IP (Internet Protocol) address and track the page you visit on our website. We may set a cookie to enable the feature to function properly. If you are logged on to a certain social media platform and interact with a widget or button belonging to that social media platform, this information may be stored in your profile on that social media platform. To avoid this, you should log out of that social media platform before accessing or using the services. Social media features and widgets may be hosted by a third party or directly on our services. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and, consequently, to the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of this transmitted data or its further processing.You can find more information about our data collection and sharing practices in this privacy notice.You can object to the sale or sharing of your personal information by disabling cookies in the cookie preference settings and by clicking on the Do not sell or share my personal information link on our home page.You may contact us by e-mail at [email protected], or by referring to the contact information at the bottom of this document.If you use an authorized agent to exercise your opt-out right, we may deny a request if the authorized agent does not provide proof that he or she has been validly authorized to act on your behalf.Will your information be shared with others?We may disclose your personal information to our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes information on our behalf, subject to the same strict privacy obligations as those imposed by the CCPA.We may use your personal information for our own business purposes, for example to undertake internal research for technology development and demonstration purposes. This is not considered a "sale" of your personal information.Rhea Web Consulting LLC has disclosed the following categories of personal information to third parties for business or commercial purposes during the previous twelve (12) months:The categories of third parties to whom we have disclosed personal information for business or commercial purposes can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".Rhea Web Consulting LLC has sold or shared the following categories of personal information with third parties during the past twelve (12) months:The categories of third parties to whom we have sold personal information are as follows:The categories of third parties with whom we have shared personal information are as follows:Advertising, direct marketing and lead generationGoogle AdSenseSocial media sharing and advertisingFacebook social plugins and Facebook advertisingWebsite and mobile analyticsGoogle AnalyticsYour rights regarding your personal dataRight to request deletion of data - Deletion requestYou may request the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to freedom of expression, our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect against illegal activities.Right to be informed - Request to knowDepending on the circumstances, you have the right to knowif we collect and use your personal information;the categories of personal information we collectthe purposes for which personal information collected is used;if we sell or share personal information with third parties;the categories of personal information we have sold, shared or disclosed for business purposes;the categories of third parties to whom personal information has been sold, shared or disclosed for business purposes;the business or commercial purpose for collecting, selling or sharing personal information; andthe specific personal information we have collected about you.In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.Right to non-discrimination for exercising a consumer's privacy rightsWe will not discriminate against you if you exercise your privacy rights.Right to limit use and disclosure of sensitive personal informationWe do not process sensitive personal information of consumers.Verification procedureOnce we receive your request, we will need to verify your identity to determine whether you are the person about whom we have information in our system. As part of this verification process, we may ask you to provide information so that we can compare it with information you have already provided. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can compare it with information we already have on file, or we may contact you using a method of communication (for example, telephone or e-mail) that you have already provided to us. We may also use other methods of verification if circumstances require. We will only use the personal information provided in your request to verify your identity or your authorization to make the request. Wherever possible, we will avoid asking you for additional information for verification purposes. However, if we are unable to verify your identity from the information we already hold, we may ask you to provide additional information in order to verify your identity and for security or fraud prevention purposes. We will delete such additional information as soon as we have finished verifying your identity.Other privacy rightsYou may object to the processing of your personal information.You may request the correction of your personal data if it is incorrect or no longer relevant, or request to restrict the processing of such information.You may appoint an authorized agent to make a request under the Personal Data Protection Act on your behalf. We may refuse a request from an authorized agent who does not provide evidence that he or she has been validly authorized to act on your behalf in accordance with the CCPA.To exercise these rights, you may contact us by e-mail at [email protected], or by referring to the contact details at the bottom of this document. If you have a complaint about the way we process your data, we would like to hear from you.
13. Is this notice updated?
In short: Yes, we will update this notice as necessary to remain in compliance with applicable laws.We may update this privacy notice from time to time. The updated version will be indicated by a "Revised" update date and the updated version will become effective as soon as it is available. If we make material changes to this Privacy Notice, we will notify you either by conspicuously posting a notice of such changes or by sending you a notice directly. We encourage you to periodically review this Privacy Notice to be informed of how we are protecting your information.
14. How can you contact us regarding this notice?
If you have any questions or comments about this leaflet, please send us an e-mail to [email protected].
15. How can you view, update or delete the data we collect from you?
You have the right to request access to, modify or delete the personal information we collect from you. To request to view, update or delete your personal information, please complete and submit an access request as a data subject.
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